Privacy Policy

At MagnetCraft, we are committed to protecting the privacy and personal data of our customers with the utmost care. This Privacy Policy explains how MagnetCraft collects, uses, shares, and protects your personal information.

1. Information We Collect

  • Personal Information: Information you provide directly to us such as your name, surname, email address, phone number, and delivery address.
  • Payment Information: Information necessary for payment processing, such as credit card details and billing address.
  • Usage Information: Details about how you interact with our website (e.g., IP address, browser type, access times, and pages visited).
  • Cookies and Tracking Technologies: Cookies and similar technologies used to enhance the performance and functionality of our website.

2. How We Use Your Information

  • Service Delivery: To process your orders, fulfill deliveries, and provide customer service.
  • Communication: To inform you about our products, services, and promotional offers.
  • Personalization: To personalize your website experience and provide content tailored to your interests.
  • Improvement: To analyze and improve our website, products, and services.

3. Sharing of Information

  • Service Providers: Third-party providers we work with to complete transactions and deliver services (e.g., shipping companies, payment processors).
  • Legal Requirements: When required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

4. Protection of Information

  • Security Measures: We implement appropriate technical and administrative security measures to protect your personal data against unauthorized access, use, or disclosure.
  • Data Retention: We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law.

5. Your Rights and Choices

  • Access and Correction: You have the right to review and correct your personal information to ensure its accuracy.
  • Deletion and Restriction: In certain cases, you may request the deletion or restriction of your personal information.
  • Objection: You have the right to object to the processing of your personal data in specific circumstances.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

6. Cookies and Similar Technologies

  • Use of Cookies: We use cookies on our website to improve functionality, enhance user experience, and personalize advertising.
  • Cookie Management: You can accept or refuse cookies through your browser settings. However, disabling cookies may affect the proper functioning of certain parts of our website.

7. Contact

  • Questions and Requests: If you have any questions or concerns regarding our privacy policy or your personal data, please contact us at info@magnetcraft.co or via our customer service line at +90 539 915 5903.